Internship Account Management English markets

Internship Account Management English markets

September 2020 - February 2021

Looking for an exciting internship for at least 20 weeks for 32 hours per week? Are you customer oriented and eager to learn
more about account management, sales & customer success and online marketplaces? Do you have excellent verbal and
written communication skills in English? Then you will love to become our Intern Account Management English markets
as part of our Sales & Customer Success team.

Internship

As the Intern Account Management English markets, you will support the account managers in their daily activities. Your work will evolve around free trials, administrative work such as verifying new clients, work related to reclaims and otherwise sending emails and making/taking calls related to clients and free trial members. In addition, you will maintain and update customer information in our CRM system.

We understand the importance of your study. Therefore, we offer you excellent guidance and weekly opportunities to ask questions for your project or thesis.

Working at Skydreams

Skydreams owns the Homedeal and Moving24 online marketplaces. Homedeal is our online marketplace for all home improvement projects. The Homedeal mission is “changing the way consumers find a tradesman”. Moving24 is our online marketplace for all national and international moving projects to support the mission “helping people move home, everywhere”. Active in 17 countries worldwide, we currently reach out to 1 billion consumers around the globe to help them to improve their lives and homes. We are the future of how people find local services.

We are proud to be among the 250 fastest growing companies in 2018 and 2017, based on the scale-up dashboard of the Rotterdam School of Management (RSM) and the Erasmus Centre for Entrepreneurship (ECE).

Working at Skydreams means that you are part of an ambitious international team with the freedom to do things that we love and that matters. Our culture is built on trust, collaboration, happiness, personal development, taking initiative and fun.

We

Ask you to

Handle customer website portfolios

Onboard and nurture Free Trial members: call the companies through the trial to make sure they are set up optimally and to promote our service

Manage active clients: make/take calls and respond to/send emails related to clients, such as account changes, optimizations and general incoming queries

Verify and onboard Free trial members

Do background checks on potential Free Trial members

Go through documentation and IDs sent to us by the Free Trial members

Process returned leads

Make sure the returned leads are processed in a timely manner throughout our websites.

Support the team English markets where it is needed on a weekly basis

Doing research and writing a thesis about a component of our business

Give you

The opportunity to develop your sales & customer success skills with your own clients within an inspiring, international team

Excellent guidance and training

360° feedback to support you in your personal development

Work on your project or thesis at the office

The chance to learn from and work with inspiring, smart and fun people

“Good things come from working at Skydreams. Here you can achieve your personal goals in a positive work atmosphere.”

Located at the heart of Utrecht

Your

Fundamentals

3rd or 4th year HBO student, studying Business Administration, Commercial Economics or Media Communication

Excellent English language skills both verbal and written

Comfortable with and enjoys talking on the phone

People oriented, flexible and thrives in a busy environment

Team player with a commercial mindset and eye for detail

Persistent, proactive and a “can do”-mentality

Planning and organisational skills

A fun and energetic person

Perks

Internship allowance of € 400 gross per month

2 holidays per month

Located in the heart of Utrecht

Company outings and monthly drinks

Monthly chair massages

Fresh fruits and tasty coffee

Fridge stocked with various refreshments

duim

Apply for this internship

If you have the attributes we’re looking for, we can’t wait to learn all about you.

Talk with our recruiter

People & Culture team

+31 (0)30 7900 296
[email protected]

Have any questions? We're happy to help you.

Send us an email

+31 (0)30 7900 296