As Medior Account Manager Moving24 at Skydreams you are responsible for the success of our Moving24 brand in our English markets. You will advise removal companies on getting the most out of our products. Furthermore, you will grow the English markets by finding new business opportunities and grow our market share mainly in the markets overseas, such as Australia, Canada, South Africa, but also Ireland.
You will be part of our exceptional team Sales & Customer Success, existing of 14 account managers with different nationalities, supporting our clients and customers around the world from our great office in Utrecht.
As the Account Manager Moving24 English Markets your key responsibilities are:
You will develop and execute a market growth strategy focused on our Moving24 brand to enhance your market. Your growth mindset gives you the ability to think strategically in order to identify new business opportunities and customer needs. As an Account Manager, your enthusiastic attitude and commercial mindset are essential in order to approach prospective clients and share business ideas developed from previous feedback from clients.
You will get the unique opportunity to manage your own client accounts and are encouraged to use your initiative and problem-solving skills to be of best service when answering questions by telephone or e-mail. To add great value to Skydreams’ customer journey, you will nurture and onboard potential clients from a free trial to client status. Furthermore, you will keep an eye on industry trends in order to optimize the client experience.
In addition to communicating and building long-term relationships with clients by providing trustworthy feedback and after-sales support, you are asked to maintain and update customer information in our in-house CRM system named ‘The Manager’.
We own the Homedeal, Moving24 and Weddingspaces, online marketplaces. Active in 20 countries worldwide, we currently reach out to 1 billion consumers around the globe to help them to improve their lives and homes. We are the future of how people find local services.
We are proud to be among the 250 fastest growing companies in 2018 and 2017, based on the scale-up dashboard of the Rotterdam School of Management (RSM) and the Erasmus Centre for Entrepreneurship (ECE).
Working at Skydreams means that you are part of an ambitious international team with the freedom to do things that we love and that matters. Our culture is built on trust, collaboration, happiness, personal development, taking initiative and fun.